PRIVACY

DATA PRIVACY

PERSONAL DATA PRIVACY POLICY

We thank you for your interest in our website. The protection of your privacy is very important to us. In the following, we will inform you in detail about how your data is handled. Your continued use of our website constitutes your acknowledgement and understanding of, and agreement with, our Terms and Conditions and this Privacy Policy.

PERSONAL DATA PRIVACY POLICY

This Data Protection Notice (“Notice”) sets out the basis which Aura Prestige Pte Ltd (“we”, “us”, or “our”) may collect, use, disclose or otherwise process personal data of our customers in accordance with the Personal Data Protection Act (“PDPA”). This Notice applies to personal data in our possession or under our control, including personal data in the possession of organizations which we have engaged to collect, use, disclose or process personal data for our purposes.

STORAGE OF ACCESS DATA IN SERVER LOG FILES

You can visit our websites without having to give us any personal data. We only store access data in so-called server log-files, such as e.g. the name of the requested file, date and time of the retrieval, transferred amount of data and the requesting provider. This data is exclusively evaluated in order to guarantee failure-free operation of the site and to improve our offers. It does not enable us to determine your identity.

PERSONAL DATA

We generally do not collect your personal data unless:

a) It is provided to us voluntarily by you directly when placing an order, when contacting us (e.g. via a contact form or email) or when opening a customer account, or

b) It is provided via a third party who has been duly authorized by you to disclose your personal data to us (your “authorized representative”) after (i) you (or your authorized representative) have been notified of the purposes for which the data is collected, and (ii) you (or your authorized representative) have provided written consent to the collection and usage of your personal data for those purposes, or

c) Collection and use of personal data without consent is permitted or required by PDPA or other laws. 

We seek your consent before collecting any additional personal data and before using your personal data for a purpose which has not been notified to you (except where permitted or authorized by law). 

The types of personal data we collect from you include:

a) Your name, email address(es), mailing address(es), telephone number(s), date of birth, gender, nationality or any other information relating to you which you have provided in any forms you may have submitted to us, or that we may collect through interactions with our website

b) Marketing preferences 

c) Information relating to payments and transaction details such as your credit card details

Your personal data will be used for the following purposes: 

PASSING ON DATA IN ORDER TO FULFILL A CONTRACT

In order to fulfill the contract, we pass your data on to the shipping company instructed to carry out the delivery, as far as that is required for the delivery of ordered goods. In order to process payments, we pass on the payment data required for this purpose to the financial institution instructed to make the payment and to any payment service providers instructed by us or to the payment service chosen by you in the order process.

USE OF DATA WHEN SUBSCRIBING TO THE EMAIL NEWSLETTER

If you subscribe to our newsletter, we will use the data required or separately provided by you for this purpose, in order to send you our email newsletter on a regular basis. 

USE OF DATA FOR POSTAL ADVERTISING AND YOUR RIGHT OF OBJECTION

In addition, we reserve the right to store your first and last name, your postal address and - as far as we have received these additional details in the context of our contractual relationship - your title, academic degree, your year of birth and your occupation, the branch of industry or line of business you work in in consolidated lists and use them for our own advertising purposes, e.g. for sending you attractive offers and information concerning our products by post. You can object to the storage and use of your data for these purposes at any time by sending a message to the contact option described. 

USE OF COOKIES

In order to make visiting our website attractive and to enable the use of certain functions, we use so-called cookies on different web pages. These cookies are small text files that are stored on your terminal device. Some of the cookies used by us will be deleted again upon termination of the browser session, i.e. when you close your browser (so-called session cookies). Other cookies will remain on your terminal device and enable us to recognize your browser on your next visit (persistent cookies). You can set your browser in such a way that you will be informed of the setting of cookies and can individually decide on their acceptance or can decline the acceptance of cookies in general or in certain cases. In case of a non-acceptance of cookies, the functionality of our website may be restricted.

RE-TARGETING FUNCTIONS:

We use re-targeting and re-marketing functions from third-party suppliers on our website. This means that it is possible for us to address internet users, who have visited www.aigner.sg, on websites of our partners with personalised advertisements. The respective re-targeting or re-marketing partner stores a cookie on your hard drive. Based on the cookie technology, the usage information is stored in form of pseudonyms (e.g. which advertisement you received by us or you clicked on, which products you clicked on, which products you bought). Your personal data will not be used in this context.

USE OF GOOGLE ANALYTICS FOR WEB ANALYSIS

This website uses Google Analytics, a web analysis service from Google Inc. (www.google.de).
Google Analytics uses so called "cookies", which are text files that will be stored on your computer and which allow your use of the website to be analysed. The information on your use of the website generated by the cookie will usually be transferred to a Google server in the USA and will be stored there. IP anonymisation is active on this website. On behalf of the operator of this website, Google will use this information in order to evaluate your use of the website, to compile reports on website activities and to provide further services to the operator of the website which are related to the use of the website and the internet. The IP address transferred from your browser within the scope of Google Analytics will not be merged with other data from Google. You can prevent the storage of cookies by using the respective setting in your browser software; however, we would like to point out that in this case you might not be able to use all of the functions of this website to their full extent. 

Moreover, you can prevent Google from acquiring and processing the data generated by the cookie and related to your use of the website (including your IP-address) by downloading and installing the browser plugin available under the following l http://tools.google.com/dlpage/gaoptout?hl=de 

As an alternative to the browser plugin, you can click on this link, in order to prevent Google Analytics from acquiring data on this website in future. In doing so, an opt-out-cookie will be stored on your terminal device. If you delete your cookies, you will have to click on the link again.

USE OF SOCIAL PLUGINS BY FACEBOOK, GOOGLE+, TWITTER

So-called social plugins ("Plugins") of the social networks Facebook and Google+ and microblogging services Twitter are used on our website. These services are provided by the companies Facebook Inc., Google Inc. and Twitter Inc. ("Provider"). 

Use of Facebook Social Plugins 

So-called social plugins ("Plugins") of the social network Facebook are used on our website, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). The plugins are marked with a Facebook logo or the addition "Social plugin by Facebook" or "Facebook Social Plugin." You’ll find an overview of the Facebook plugins and their design here: (https://developers.facebook.com/docs/plugins 

When you call up a page on our website that has a plugin like that, your browser creates a direct connection to Facebook’s servers. Facebook transmits the plugin’s content directly to your browser and it is integrated into the page. Due to this integration, Facebook receives the information that your browser has accessed the relevant page of our website, even if you don’t have a Facebook profile or are not currently logged into Facebook. This information (including your IP address) is sent directly from your browser to a Facebook server in the USA and stored there. 

When you’re logged into Facebook, Facebook can immediately allocate the visit to our website to your Facebook profile. When you interact with the plugins, for example, click on the "Like" button or enter a comment, this information is also sent directly to a Facebook server and stored there. Furthermore, the information is published on your Facebook profile and shown to your Facebook friends. 

To find out about the purpose and scope of the data collection, further processing and use of data by Facebook as well as your relevant rights and setting options to protect your private sphere, please see Facebook’s data protection notices: www.facebook.com/policy.php 

If you do not want Facebook to immediately allocate the data collected through our website to your Facebook profile, you have to log out of Facebook before you visit our website. You can also completely prevent the loading of Facebook plugins with add-ons for your browser, e.g., with the "Facebook Blocker" (http://webgraph.com/resources/facebookblocker/). 

Use of Google+ Plugins (e.g. "+1" button) 

So-called social plugins ("Plugins") of the social network Google+ are used on our website, which is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). The plugins are, e.g., identifiable by buttons with the sign "+1" on a white or colored background. You’ll find an overview of the Google plugins and their design here: https://developers.google.com/+/plugins 

When you call up a page on our website that has a plugin like that, your browser creates a direct connection to Google’s servers. Google transmits the plugin’s content directly to your browser and it is integrated into the page. Due to the integration, Google receives the information that your browser has accessed the relevant page of our website, even if you don’t have a profile with Google+ or are not currently logged into Google+. This information (including your IP address) is sent from your browser directly to a Google server in the USA and stored there. 

If you’re logged into Google+, Google can immediately allocate the visit to our website to your Google+ profile. When you interact with the plugins, for example, click on the "+1" button, the relevant information is also sent directly to a Google server and stored there. Furthermore, the information is published on Google+ and shown there to your contacts. 

To find out about the purpose and scope of data collection, further processing and use of data by Google as well as your relevant rights and setting options to protect your private sphere, please see Google’s data protection notices: http://www.google.com/intl/de/+/policy/+1button.html 

If you do not want Google to immediately allocate the data collected through our website to your profile on Google+, you have to log out of Google+ before you visit our website. You can also completely prevent loading of Google plugins with add-ons for your browser, e.g. with the script blocker "NoScript" (http://noscript.net/). 

Use of Twitter Plugins (e.g. "Tweet" Button) 

So-called social plugins ("Plugins") of the microblogging service Twitter are used on our website, which is operated by Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA ("Twitter"). The plugins are marked with a Twitter logo, for example, in the form of a blue "Twitter bird." You’ll find an overview of the Twitter plugins and their design here: https://twitter.com/about/resources/buttons 

When you call up a page on our website that has a plugin like that, your browser creates a direct connection to Twitter’s servers. Twitter transmits the plugin’s content directly to your browser and it is integrated into the page. Due to the integration, Twitter receives the information that your browser has accessed the relevant page of our website, even if you do not have a profile with Twitter or are not currently logged into Twitter. This information (including your IP address) is sent directly from your browser to a Twitter server in the USA and stored there. 

If you’re logged in at Twitter, Twitter can immediately allocate the visit to our website to your Twitter account. When you interact with the plugins, for example, click on the "Tweet" button, the relevant information is also sent directly to a Twitter server and stored there. Furthermore, this information is published on your Twitter account and shown to your contacts there. 

To find out about the purpose and scope of data collection, further processing and use of data by Twitter as well as your relevant rights and setting options to protect your private sphere, please see Twitter’s data protection notices: https://twitter.com/privacy 

If you do not want Twitter to immediately allocate the data gathered through our website to your Twitter account, you have to log out of Twitter before you visit our website. You can also completely prevent loading of Twitter plugins with add-ons for your browser, e.g., with the script blocker "NoScript" http://noscript.net/

WITHDRAWING YOUR CONSENT 

The consent that you provide for the collection, use and disclosure of your personal data will remain valid until such time it is being withdrawn by you. You can unsubscribe from our newsletter at any time either by sending a message to the contact option described below or via a link provided in the newsletter for this purpose.

Upon receipt of your request to withdraw your consent, we may require a reasonable time for your request to be processed and for us to notify you of the consequences of us acceding to the same, including any legal consequences which may affect your rights and liabilities to us. In general, we shall seek to process your request within ten (10) business days of receiving it.

ACCESS AND CORRECTION OF YOUR PERSONAL DATA

If you wish to access or correct your personal data, you may simply sign into your account and edit your personal information. 

PROTECTION OF PERSONAL DATA

To safeguard your personal data from unauthorized access, collection, use, disclosure, copying, modification, disposal or similar risks, we have introduced appropriate administrative, physical and technical measures such as up-to-date antivirus protection, encryption and the use of privacy filters to secure all storage and transmission of personal data by us, and disclosing personal data both internally and to our authorized third party service providers and agents only on a need-to-know basis.

You should be aware, however, that no method of transmission over the Internet or method of electronic storage is completely secure. While security cannot be guaranteed, we strive to protect the security of your information and are constantly reviewing and enhancing our information security measures.

ACCURACY OF PERSONAL DATA 

We generally rely on personal data provided by you (or your authorized representative). In order to ensure that your personal data is current, complete and accurate, please update us if there are changes to your personal data by informing our Data Protection Officer in writing or via email at the contact details provided below.

RETENTION OF PERSONAL DATA

We may retain your personal data for as long as it is necessary to fulfil the purpose for which it was collected, or as required or permitted by applicable laws.

We will cease to retain your personal data, or remove the means by which the data can be associated with you, as soon as it is reasonable to assume that such retention no longer serves the purpose for which the personal data was collected, and is no longer necessary for legal or business purposes.

You can also delete your customer account at any time either by sending a message to the contact option described below or via a function provided in the customer account for this purpose. After your customer account has been deleted, your data will be blocked for further use and deleted after expiry of the storage periods according to the law, unless you have specifically agreed to a further usage of your data or we reserve the right to a usage of data beyond that scope, which is legally permitted and about which we will inform you below.

TRANSFERS OF PERSONAL DATA OUTSIDE OF SINGAPORE 

We generally do not transfer your personal data to countries outside of Singapore. However, if we do so, we will obtain your consent for the transfer to be made and we will take steps to ensure that your personal data continues to receive a standard of protection that is at least comparable to that provided under the PDPA. 

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